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EvTrack 3.x
Getting Started
Set Up Kiosk and Guard Devices
For Hosts
For Reception
For Managers
Daily Operations
The Main Dashboard
The Visitor Dashboard
Global Search
Users
User Validity and Credential Expiry
RFID Card Credentials (Users)
Face Credentials (Users)
User Onboarding Emails
Host Notifications
Badges and Badge Download (Users)
Add a User
Edit a User
Delete a User
Documents on a User
Personnel
Add Personnel
Badges and Badge Download
Delete Personnel
Documents on Personnel
Edit Personnel
Face Credentials (Personnel)
Personnel Validity and Credential Expiry
RFID Card Credentials (Personnel)
Visitors
Add Visitor
Invite Visitor
Visitor Registration
Edit Visitor
Delete Visitor
Visitor Self-Registration
Group Pre-Registration
Check-in and Check-out
Visit Passes
Managing Group Registrations (Admin)
Host Approval
Watchlist
Documents on a Visitor
Approval Workflow
Walk-in Registration and Check-in
Supporting Documents
Quick Check-out and Card Return
Reception Host Approval
Configuration
Merge Tags
Documents on Records
Access Control Lists
Access Control Points
Access Control Settings
Card Pools
Elevator Floors
Areas
Agreements
Devices
Importing Data
Preparing a Photo ZIP for Import
Schedules
System Settings
Web Service API
Wix Bookings
Region
Validation
Privacy
Report Settings
Hardware
Regula document scanner
Emirates ID reader
Plustek document scanner
Smart card reader and encoder
Site Documents
Security
Identifier Formats
User and Personnel Settings
User Registration
User Registration Fields
User Registration Page
Cost Centers
Organisations
Departments
Groups
Roles
Visitor Settings
Required Fields Settings
Self-Registration Settings
Visitor Email Settings
Visit Pass Settings
Visit Pass Permit
Visit Reasons
Kiosk Settings
Guard App Settings
Mobile App Settings
Check-out Settings
Cancellation Settings
Compliance Settings
Host Approval Settings
Host Notification Settings
Instant Messaging Settings
Status-Based Access
Status-Based Access per Location
Web Service API (Visitors)
Invitation Email Guide
SMS and WhatsApp Guide
Reports
Badge Printing
Custom SVG Badge Templates
FrontDesk
FrontDesk Troubleshooting
Insecure SSL and Certificate Pinning
Configure App on Device
Get Device Key
Clear App Data
Onsite Deployment
HTTPS Configuration
Server Settings
Application Base URL
Email Server (SMTP and MS Graph)
SMS Gateways
Clickatell
BulkSMS
Email to SMS
WhatsApp Delivery
Twilio WhatsApp
Gupshup Business API
Gupshup Media Gateway (Legacy)
Error Reporting (Sentry)
Branding and Theme
Integrations
Gallagher Integration
Genetec Security Center
Wix Integration
Suprema BioStar 2 Integration
Hikvision HikCentral Integration
Cisco ISE Guest WiFi Integration
Archibus Visitor Module Integration
Webhook Integration
EvTrack Visit Relay Integration
API
API Key Configuration
Webhooks
Invites and Visits
People and Credentials API
Reference Data API
Files and Media API
Privacy and Security
SAML Single Sign-On (Azure Entra ID)
SAML Single Sign-On (AD FS)
Security Configuration
Search EvTrack Documentation
evtrack.com
FrontDesk
Clear App Data
To enable re-pairing an existing device
Navigate to
Settings → Apps → EvTrackFrontDesk
Tap on
Storage
Tap on
Clear data
Tap on
Delete
