When you create a system user, EvTrack can email them their account details and a first-login link - no manual password handover needed.

Step 1: Open Users

Select Users in the sidebar. The user list opens with a toolbar above the table.

Step 2: Click Add

Click the Add button in the toolbar. The new-user form opens.

Step 3: Complete the form and enable the onboarding email

Fill in the user’s details and role. The Send onboarding email option controls delivery per user. Combined with Auto-generate password, the new user receives a secure account email and sets their own credentials on first login; leave auto-generate off to set a password manually instead (then the email carries your custom password choice flow). Click Save - the user is created and the email is sent immediately.

Step 4: What the user receives

The onboarding email arrives in the new user’s inbox with their username, the login link and, depending on the password option chosen, either a first-login link or the manually set password flow:

• The email template supports merge tags: the person’s names and contact fields, ${username} and (when set manually) ${password}, the access ${activeDate}/${expiryDate}, ${app_base_url} for the login link, ${company_name}, and the mobile app store links (${app_ios_url}, ${app_android_url}, ${app_huawei_url}). See Merge Tags for the full reference.
• Delivery uses the server email settings (Server Settings).
• Users created through self-registration follow the User Registration flow instead, where admins process the request first.