Sends WhatsApp messages through the legacy Gupshup media gateway. Use this only for existing Gupshup enterprise accounts that have not migrated to the Multi-Platform API; new deployments should start there instead.

Configure EvTrack

On Configuration > Server Settings > WhatsApp:

  1. Set Gateway to Gupshup Media Gateway (Legacy).
  2. Set Sender Number to the registered business number (international format).
  3. Fill User ID, Password and the Template ID of your approved message template, all issued by Gupshup for the enterprise account.
  4. Map the template variables as your template expects.
  5. Save, then test-send to your own WhatsApp number.

Notes

  • This gateway supports sending the pass QR code as media, same as the current API.
  • Gupshup is sunsetting legacy media accounts over time - plan the migration to the Business API; the EvTrack switch is just the gateway selection plus the new credentials.

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Page last modified: 2026-09-28 15:32.