Use this journey for a first-time visitor, a group, or anyone whose details you do not have. You send a link; the visitor verifies their email address, completes the form and accepts the site’s terms, where the site asks for them, before they travel.
flowchart LR
link[You send the registration link] --> code[The visitor verifies with a code]
code --> form[The visitor completes the form<br/>and accepts the terms]
form --> review[The request is reviewed]
review --> decide{Approved?}
decide -->|Yes| pass[The visitor receives the pass]
decide -->|No| declined[The request is declined]
pass --> arrive[The visitor arrives and checks in]
| Stage | What happens | Page |
|---|---|---|
| Send the link | Share the registration link or QR code; each location has its own link | Visitor Registration |
| The visitor registers | Email code, the form, the terms; on behalf of someone else or as a group | Visitor Self-Registration, Group Pre-Registration |
| Review and approval | The request is processed by an operator, a host or a location manager, depending on your settings | Approval Workflow |
| The pass | Sent automatically when the request is approved | Visit Passes |
| On the day | Check-in and check-out | Check-in and Check-out |
Note: the QR code in the registration email opens the form. It is not a visit pass and does not open anything at the checkpoint; the pass is sent only after approval.