Use this journey for a first-time visitor, a group, or anyone whose details you do not have. You send a link; the visitor verifies their email address, completes the form and accepts the site’s terms, where the site asks for them, before they travel.

flowchart LR
  link[You send the registration link] --> code[The visitor verifies with a code]
  code --> form[The visitor completes the form<br/>and accepts the terms]
  form --> review[The request is reviewed]
  review --> decide{Approved?}
  decide -->|Yes| pass[The visitor receives the pass]
  decide -->|No| declined[The request is declined]
  pass --> arrive[The visitor arrives and checks in]
Stage What happens Page
Send the link Share the registration link or QR code; each location has its own link Visitor Registration
The visitor registers Email code, the form, the terms; on behalf of someone else or as a group Visitor Self-Registration, Group Pre-Registration
Review and approval The request is processed by an operator, a host or a location manager, depending on your settings Approval Workflow
The pass Sent automatically when the request is approved Visit Passes
On the day Check-in and check-out Check-in and Check-out

Note: the QR code in the registration email opens the form. It is not a visit pass and does not open anything at the checkpoint; the pass is sent only after approval.


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Page last modified: 2026-10-10 19:48.