The words EvTrack uses, as they appear on screen. Where a term has its own page, the entry links to it.

A

Access Control List (ACL): A named set of doors and barriers. A credential or a visit pass opens what its access control lists allow - see Access Control Lists.

Access Control Point: A door, turnstile, barrier or camera. Each point says which visit status an entry (IN Direction Status Action) and an exit (OUT Direction Status Action) set - see Access Control Points.

Agreement: A document a visitor must accept, such as site rules or a privacy notice. It can ask for Yes or No, Agree or Disagree, or a signature. Answers are kept in Declaration Records - see Agreements.

ANPR: Automatic number plate recognition. A camera reads a vehicle’s plate; what that does to the visit depends on the camera’s access control point.

Auto Check-out: The automatic sweep that ends visits nobody closed: an expected visitor who never arrived becomes No Show, and one still on site after the visit ends becomes Auto Checked-out. Controlled by Enable Auto Check-out/No-Show? (on by default) - see Visit Statuses.

C

Card Pool: A set of physical access cards that reception hands to visitors and takes back - see Card Pools.

Check-in, Check-out: The noun: a visitor’s check-in is when their visit starts on site, their check-out when it ends. The verb is two words: the visitor checks in. The Visitors Dashboard buttons are Check-in and Check-out.

Compliance review: An optional review of a request before it is approved. While it runs, the request shows Under Compliance Review.

Credential: What lets a visitor through a door: a QR code, an access card, a face or a number plate. Credentials are switched off at check-out where On Check-out Deactivate Credentials? is on (the default).

D

Declaration Records: The answers visitors gave to agreements, with the date and any signature.

Delegate: A user who stands in for a location’s manager for a set period, approving requests in their place - see Managers.

E

Emirates ID reader: A desk card reader that fills in a visitor’s details from their Emirates ID card - see Emirates ID Reader.

Event: A record of something that happened: a check-in, a door opened, an email sent. Events appear in the Logbook and on a visitor’s Events tab.

G

Group Leader: The person who registers a group and whose row carries the group’s request - see Group Pre-Registration.

Group Member Processing Mode: Decides what group members get. List Only (the default) lists them under the leader, with no pass of their own; Full Visitor gives each member a profile and a pass.

H

Host: The person a visitor comes to see. A host invites visitors and is told when they arrive. Hosts is also the name of a starter role.

K

Kiosk: A tablet running the EvTrack FrontDesk app, where visitors check themselves in - see FrontDesk.

L

Late Check-out Period: Extra time after a visit’s end before the visitor counts as late, and before auto check-out applies.

Location: A site, building or area visitors come to. A location decides who approves its requests and which registration link a visitor uses - see Locations.

Location Manager: A user assigned on a location’s Managers tab who approves visitor requests for that location. It is an assignment, not a role.

Logbook: The searchable record of entries and exits at access control points, which can be exported to Excel.

M

MRZ: The machine-readable zone: the two or three lines of characters at the bottom of a passport’s photo page, which a scanner reads.

N

No Show: A visit whose visitor was expected but never checked in. Set by the auto check-out sweep after the planned end, or by hand with Set as No-Show.

P

PDF417: A two-dimensional barcode printed on some identity documents and driving licences, which a suitable scanner reads.

R

Re-Check-in: Lets a visitor who checked out, or whose visit was cancelled, come back in on the same pass before it ends.

Registration: A visitor request waiting to be processed: from a registration link, an import or the public form. It has its own statuses, separate from the visit’s - see Visit Statuses.

Registration Link: A link that lets a visitor fill in their own details. A link can be tied to a host or to a location.

Role: The set of permissions a user holds. Each user has one role - see Roles and Permissions.

T

Temporary Visitor Permit: A visit type for someone who comes back often over a period, up to 31 days by default. It needs Enable Temporary Visitor Permit and a permission.

Transaction ID: The reference number of a visit, shown on its Visit Pass Details. Quote it when you contact support.

V

Verification code: The 6-digit code sent to a visitor to prove their address. It expires after 25 minutes by default.

View: A saved arrangement of a table’s filters and columns. Views are saved in your browser only, so they do not follow you to another computer.

Visit Pass: A visitor’s permission to come on a given day, with its QR code. Opened from Visit Pass Details; changed with Edit Visit Pass.

Visit Type: How the visit came about: Walk-in, Invited, Pre Registered, Concierge or Temporary Visitor Permit.

Visitor Badge: The printed label a visitor wears, from a kiosk printer or Print Badge.

Visitor Profile: Everything held about one visitor, in tabs: Overview, Profile, Credentials, Visit Pass, Vehicles, Events, Declarations and Documents.

W

Watchlist: A list of people who need attention. A visitor who matches an entry cannot be invited, or given a quick check-in, until the match is dealt with - see Watchlist.

Words from older training material

You may hear	Say instead
Method 1, 2 or 3	Invited, registration link, walk-in: see Visit Type
Visitor Web Portal	EvTrack
Visitor Registration Form, web form	The registration form (Enable Public Registration Form)
Disclaimer and consent form	An agreement your administrator sets up
Induction video	EvTrack does not send one; send your own